ThingWorx 8.5 Installation Errors

[RaulBernardo.PV]

errors when installing ThingWorx 8.5 How to fix

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erros ao instalar o ThingWorx 8.5 Como corrigir

[slangley]

Hi @RaulBernardo.PV.

What method are you using for installation?  Installer or Manual?  Have you reviewed the ThingWorx logs at \ThingworxStorage\logs or the Tomcat logs?  We need to see the errors.

Regards.

--Sharon

[RaulBernardo.PV]

these are from tom cat

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estes são do tom cat

[RaulBernardo.PV]

[slangley]

Hi @RaulBernardo.PV.

This log doesn't provide any useful information.  Did you use the installer or are you installing manually?  If installing manually, did you copy the Thingworx.war file to the <tomcat_home>\webapps folder?  Here are the instructions for the manual installation and these are the instructions if using the installer.

The logs we need are located at \ThingworxStorage\logs.  Please .zip them and attach to your reply.

Regards.

--Sharon

[RaulBernardo.PV]

What would it be to install manually?

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O que seria instalar manualmente ?

[slangley · Accepted solution]

Hi @RaulBernardo.PV.

The link for the manual installation instructions is included in my previous post.

--Sharon