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ThingWorx 8.5 Installation Errors

RaulBernardo.PV
11-Garnet

ThingWorx 8.5 Installation Errors

errors when installing ThingWorx 8.5 How to fix

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Translated by Community Moderator via Google Translate

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erros ao instalar o ThingWorx 8.5 Como corrigir

 

1 ACCEPTED SOLUTION

Accepted Solutions

Hi @RaulBernardo.PV.

 

The link for the manual installation instructions is included in my previous post.

 

--Sharon

View solution in original post

6 REPLIES 6

Hi @RaulBernardo.PV.

 

What method are you using for installation?  Installer or Manual?  Have you reviewed the ThingWorx logs at \ThingworxStorage\logs or the Tomcat logs?  We need to see the errors.

 

Regards.

 

--Sharon

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these are from tom cat

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Translated by Community Moderator via Google Translate

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estes são do tom cat

 

 

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Hi @RaulBernardo.PV.

 

This log doesn't provide any useful information.  Did you use the installer or are you installing manually?  If installing manually, did you copy the Thingworx.war file to the <tomcat_home>\webapps folder?  Here are the instructions for the manual installation and these are the instructions if using the installer.

 

The logs we need are located at \ThingworxStorage\logs.  Please .zip them and attach to your reply.

 

Regards.

 

--Sharon

What would it be to install manually?

 

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Translated by Community Moderator via Google Translate

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O que seria instalar manualmente ?

Hi @RaulBernardo.PV.

 

The link for the manual installation instructions is included in my previous post.

 

--Sharon

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