cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Showing results for 
Search instead for 
Did you mean: 

Community Tip - Visit the PTCooler (the community lounge) to get to know your fellow community members and check out some of Dale's Friday Humor posts! X

Thingworx 9.1 Installation Failing in Fedora 34

VP_8674536
4-Participant

Thingworx 9.1 Installation Failing in Fedora 34

I am trying to install Thingworx 9.1 Foundation Installer with Postgresql on Fedora 34. It is failing at 96% every time. Kindly guide

 

Error in bitlocker log as below

ThingWorx Foundation for PostgreSQL Installation in Progress...
Executing cinc-client
Error running cinc-client -z --config "/opt/ThingWorxFoundation/installer/foundation/knife.rb" -j "/opt/ThingWorxFoundation/installer/foundation.json" -L "/opt/ThingWorxFoundation/installer/logs/foundation-20210520121052.log": child process exited abnormally
[12:10:59] ThingWorx Foundation for PostgreSQL: rc=1
[12:10:59] foundation Installation Failed
[12:10:59] Step install via chef script failed :: 1
[12:10:59] Abort Foundation component
[12:10:59] - CCIF Services functions: stop ThingWorx-Foundation
Setting variable service_pid from systemctl
Error running systemctl status "ThingWorx-Foundation" | grep "Main PID": Unit ThingWorx-Foundation.service could not be found.
[12:11:00] stop ThingWorx-Foundation ...

 

Also attached all log files. Kindly help.

 

1 ACCEPTED SOLUTION
6 REPLIES 6
mgoel
17-Peridot
(To:VP_8674536)

@VP_8674536 

 

Thanks for reaching out to us. can you check below article and let us know if this works.

https://www.ptc.com/en/support/article/CS329897

 

Regards,

Mohit

VP_8674536
4-Participant
(To:mgoel)

JAVA and POSTGRESQL path are correct but still not installing. Tried all options.

Fedora 34 may not been tested in TWX installation, it's not in system supported list.

VP_8674536
4-Participant
(To:zyuan1)

Which open source linux OS and version is currently supported by Thingworx 9.1? 

mgoel
17-Peridot
(To:zyuan1)

@VP_8674536 

 

If you feel @zyuan1 response is appropriate on your question, please mark this thread accept as solution for the benefit of other community users.

 

Regards,

Mohit

Top Tags