Thingworx Fails to Start - CRITICAL ERROR ON STARTUP: Unable to initialize and start system: null

[pshashipreetham]

Trying to start the thingworx, but fails to start with the following error:

CRITICAL ERROR ON STARTUP: Unable to initialize and start system: null

Gone through following articles, but nothing is working.
https://www.ptc.com/it/support/article/cs307146, https://www.ptc.com/en/support/article/CS238915

@slangley @PaiChung 

Thanks,
Shashi.

[VladimirN]

Have a look at the following articles (this error occurs here):

• ""Unable to initialize and start system: null" is seen when deploying ThingWorx Platform": https://www.ptc.com/en/support/article/CS307146
• "After upgrade error "Unable to read primitive value from stream : Premature end of file." is seen on startup of ThingWorx Platform": https://www.ptc.com/en/support/article/CS306969
• "ThingWorx fails to start with "Connections could not be acquired from the underlying database" error logged in the ApplicationLog.log": https://www.ptc.com/en/support/article/CS235937

[slangley]

Hi @psp316r

Are you still experiencing an issue?  If so, what version of ThingWorx are you running?  Are the ThingWorx logs getting created?

It would be helpful for you to provide the Tomcat logs for a closer review.

Regards.

--Sharon