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Community Tip - Did you get called away in the middle of writing a post? Don't worry you can find your unfinished post later in the Drafts section of your profile page. X

Thingworx Guides Historic

Clement_D
10-Marble

Thingworx Guides Historic

Hello,

 

I used to have more than 30 guides in my thingworx profile under the part "Your guides".
I just have 3 left which are the more recent.
Is there a reasons why all my guides just reset ?

 

ps : I don't know if this is the right place to ask this question. If it is not, i will move the topic.

ACCEPTED SOLUTION

Accepted Solutions
prola
12-Amethyst
(To:Clement_D)

Hi,

 

Thanks for bringing this to our attention. You should be able to see your past projects now. Apologies for the issue. 

View solution in original post

9 REPLIES 9
CRArko
17-Peridot
(To:Clement_D)

Hi, Clement.

 

Could you send me a screenshot of the 'your guides' list you're referring to? That's not a part of the board's functionality we use regularly so I'd like to look further into this.

 

Thank you,

 

-- Craig A.

 

Here is my capture. I used to have 30 guides. I only have 4 now. It isn't a really important for me but i wanted to warn about this bug.

guides.JPG

slangley
23-Emerald II
(To:Clement_D)

Hi @Clement_D.

 

What is the url you use to access this page?

 

Regards.

 

--Sharon

The guides are here. Are you just informing about how some guides in which you were enrolled in, have disappeared from under Your Guides section?

Yes because I don't thinks it is an intentional feature.

slangley
23-Emerald II
(To:Clement_D)

Hi @Clement_D.

 

Please provide the url so we can validate we're referring to the same thing.  I can then follow up with the team that supports that site for more information.

 

Regards.

 

--Sharon

prola
12-Amethyst
(To:Clement_D)

Hi,

 

Thanks for bringing this to our attention. You should be able to see your past projects now. Apologies for the issue. 

Clement_D
10-Marble
(To:prola)

No problem.
Thank you, I have recover my progression :)

I wanted to say that the guides and the interface with the progression are very nice.

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