Thingworx upgrade from 9.1 to 9.7

[SG_11707133]

I have a Thingworx 9.1 instance and am looking forward to upgrade it to 9.7. The instance is using the SQL DB. And we are planning for migration upgrade.

What would be the easiest way to do this?

1. Should I Upgrade to an intermediate version before upgrading to 9.7?

2. Should I directly install 9.7 version in the new server and export the custom apps from 9.1 and then import it to 9.7?

[Rocko · Accepted solution]

Probably go to 9.3 first and then to 9.7.

Check supported upgrade paths: https://www.ptc.com/en/support/article/CS334355

Going from 9.2 to 9.6 (will be same for 9.7 https://www.ptc.com/en/support/article/CS444034

Going from 9.1 to 9.3 is an inplace upgrade.

[Jimwang]

Thingworx 9.1 can't be upgraded to 9.7 directly, you have to upgrade to an intermediate version.

For detailed upgrade steps, you can refer to the Help Center: https://support.ptc.com/help/thingworx/platform/r9.7/en/index.html#page/ThingWorx/Help/Installation/Installation/upgrade_overview.html

[CharlesJi]

Hi @SG_11707133,

It appears that there is a reply that answers your question.  For the benefit of other Community Members who may have the same question, it would be great if you could designate it as the Accepted Solution.

In the event that this response did not answer your question, please post your current status so that we can continue to support.

Thanks for using the PTC Community!

Regards,

Charles