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Trial Server connection problems

AnselmoSilSaito
14-Alexandrite

Trial Server connection problems

Hi All,

I just want to know WHY this error happens:

"connection with pp-1802191911zu.devportal.ptc.io refused"


It happens a lot of times from nothing and for nothing. Are you serious...


ACCEPTED SOLUTION

Accepted Solutions

Because a full server running ThingWorx is provisioned and activated for anyone who provides just an email address, the system will pause instances when it sees no activity. To be sure your free instance is running, or to restart it, click on the "server" icon in the upper right when you are logged in to developer.thingworx.com.

 

You can also download a 120 day trial version that you would have total control over.

View solution in original post

1 REPLY 1

Because a full server running ThingWorx is provisioned and activated for anyone who provides just an email address, the system will pause instances when it sees no activity. To be sure your free instance is running, or to restart it, click on the "server" icon in the upper right when you are logged in to developer.thingworx.com.

 

You can also download a 120 day trial version that you would have total control over.

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