Trying to upgrade thingworx but it is failing with errors

[KV_10974131]

Hello

I am trying to upgrade thingworx but it is failing with following errors

Error executing action `run` on resource 'execute[upgrade path installer running db scripts: "D:\PTC\ThingworxFoundation/thingworx/update/update_mssql.ps1"]

Mixlib::ShellOut::ShellCommandFailed

Any help would be appreciated.

Thanks

[odukiya · Accepted solution]

Hello @KV_10974131 

Please refer the following article to help you further regarding this

https://www.ptc.com/en/support/article/CS398758

https://www.ptc.com/en/support/article/CS365539

Please feel free to revert in case you still face any further challenges with it. Also let me know the versions of thingworx from which you are upgrading .

Thanks

Om Dukiya