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Unable to import Azure IoT Devices in Thingworx after running service ImportAzureIotDevices

ranjank
14-Alexandrite

Unable to import Azure IoT Devices in Thingworx after running service ImportAzureIotDevices

12:00:49.540 [AzureExportThread] ERROR c.t.p.azure.iot.HubImportHandler - Error exporting hub thing names
com.microsoft.azure.storage.StorageException: The server encountered an unknown failure:
at com.microsoft.azure.storage.StorageException.translateException(StorageException.java:101)
at com.microsoft.azure.storage.core.ExecutionEngine.executeWithRetry(ExecutionEngine.java:199)
at com.microsoft.azure.storage.blob.CloudBlobContainer.exists(CloudBlobContainer.java:769)
at com.microsoft.azure.storage.blob.CloudBlobContainer.createIfNotExists(CloudBlobContainer.java:379)
at com.microsoft.azure.storage.blob.CloudBlobContainer.createIfNotExists(CloudBlobContainer.java:326)
at com.thingworx.protocol.azure.iot.HubImportHandler$AzureExportJob.run(HubImportHandler.java:211)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at java.lang.Thread.run(Thread.java:748)
Caused by: java.net.UnknownHostException: abc123.blob.core.windows.net
at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:184)
at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:172)
at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392)
at java.net.Socket.connect(Socket.java:589)
at sun.security.ssl.SSLSocketImpl.connect(SSLSocketImpl.java:673)
at sun.net.NetworkClient.doConnect(NetworkClient.java:175)
at sun.net.www.http.HttpClient.openServer(HttpClient.java:463)
at sun.net.www.http.HttpClient.openServer(HttpClient.java:558)
at sun.net.www.protocol.https.HttpsClient.<init>(HttpsClient.java:264)
at sun.net.www.protocol.https.HttpsClient.New(HttpsClient.java:367)
at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.getNewHttpClient(AbstractDelegateHttpsURLConnection.java:191)
at sun.net.www.protocol.http.HttpURLConnection.plainConnect0(HttpURLConnection.java:1156)
at sun.net.www.protocol.http.HttpURLConnection.plainConnect(HttpURLConnection.java:1050)
at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(AbstractDelegateHttpsURLConnection.java:177)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream0(HttpURLConnection.java:1564)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1492)
at java.net.HttpURLConnection.getResponseCode(HttpURLConnection.java:480)
at sun.net.www.protocol.https.HttpsURLConnectionImpl.getResponseCode(HttpsURLConnectionImpl.java:347)
at com.microsoft.azure.storage.core.ExecutionEngine.executeWithRetry(ExecutionEngine.java:119)
... 9 common frames omitted
12:02:02.248 [AzureExportThread] ERROR c.t.p.azure.iot.HubImportHandler - Error exporting hub thing names
com.microsoft.azure.storage.StorageException: The server encountered an unknown failure:
at com.microsoft.azure.storage.StorageException.translateException(StorageException.java:101)
at com.microsoft.azure.storage.core.ExecutionEngine.executeWithRetry(ExecutionEngine.java:199)
at com.microsoft.azure.storage.blob.CloudBlobContainer.exists(CloudBlobContainer.java:769)
at com.microsoft.azure.storage.blob.CloudBlobContainer.createIfNotExists(CloudBlobContainer.java:379)
at com.microsoft.azure.storage.blob.CloudBlobContainer.createIfNotExists(CloudBlobContainer.java:326)
at com.thingworx.protocol.azure.iot.HubImportHandler$AzureExportJob.run(HubImportHandler.java:211)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at java.lang.Thread.run(Thread.java:748)
Caused by: java.net.UnknownHostException: abc123.blob.core.windows.net
at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:184)
at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:172)
at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392)
at java.net.Socket.connect(Socket.java:589)
at sun.security.ssl.SSLSocketImpl.connect(SSLSocketImpl.java:673)
at sun.net.NetworkClient.doConnect(NetworkClient.java:175)
at sun.net.www.http.HttpClient.openServer(HttpClient.java:463)
at sun.net.www.http.HttpClient.openServer(HttpClient.java:558)
at sun.net.www.protocol.https.HttpsClient.<init>(HttpsClient.java:264)
at sun.net.www.protocol.https.HttpsClient.New(HttpsClient.java:367)
at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.getNewHttpClient(AbstractDelegateHttpsURLConnection.java:191)
at sun.net.www.protocol.http.HttpURLConnection.plainConnect0(HttpURLConnection.java:1156)
at sun.net.www.protocol.http.HttpURLConnection.plainConnect(HttpURLConnection.java:1050)
at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(AbstractDelegateHttpsURLConnection.java:177)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream0(HttpURLConnection.java:1564)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1492)
at java.net.HttpURLConnection.getResponseCode(HttpURLConnection.java:480)
at sun.net.www.protocol.https.HttpsURLConnectionImpl.getResponseCode(HttpsURLConnectionImpl.java:347)
at com.microsoft.azure.storage.core.ExecutionEngine.executeWithRetry(ExecutionEngine.java:119)
... 9 common frames omitted
12:09:23.442 [AzureExportThread] ERROR c.t.p.azure.iot.HubImportHandler - Error exporting hub thing names
com.microsoft.azure.storage.StorageException: The server encountered an unknown failure:
at com.microsoft.azure.storage.StorageException.translateException(StorageException.java:101)
at com.microsoft.azure.storage.core.ExecutionEngine.executeWithRetry(ExecutionEngine.java:199)
at com.microsoft.azure.storage.blob.CloudBlobContainer.exists(CloudBlobContainer.java:769)
at com.microsoft.azure.storage.blob.CloudBlobContainer.createIfNotExists(CloudBlobContainer.java:379)
at com.microsoft.azure.storage.blob.CloudBlobContainer.createIfNotExists(CloudBlobContainer.java:326)
at com.thingworx.protocol.azure.iot.HubImportHandler$AzureExportJob.run(HubImportHandler.java:211)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at java.lang.Thread.run(Thread.java:748)
Caused by: java.net.UnknownHostException: abc123.blob.core.windows.net
at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:184)
at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:172)
at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392)
at java.net.Socket.connect(Socket.java:589)
at sun.security.ssl.SSLSocketImpl.connect(SSLSocketImpl.java:673)
at sun.net.NetworkClient.doConnect(NetworkClient.java:175)
at sun.net.www.http.HttpClient.openServer(HttpClient.java:463)
at sun.net.www.http.HttpClient.openServer(HttpClient.java:558)
at sun.net.www.protocol.https.HttpsClient.<init>(HttpsClient.java:264)
at sun.net.www.protocol.https.HttpsClient.New(HttpsClient.java:367)
at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.getNewHttpClient(AbstractDelegateHttpsURLConnection.java:191)
at sun.net.www.protocol.http.HttpURLConnection.plainConnect0(HttpURLConnection.java:1156)
at sun.net.www.protocol.http.HttpURLConnection.plainConnect(HttpURLConnection.java:1050)
at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(AbstractDelegateHttpsURLConnection.java:177)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream0(HttpURLConnection.java:1564)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1492)
at java.net.HttpURLConnection.getResponseCode(HttpURLConnection.java:480)
at sun.net.www.protocol.https.HttpsURLConnectionImpl.getResponseCode(HttpsURLConnectionImpl.java:347)
at com.microsoft.azure.storage.core.ExecutionEngine.executeWithRetry(ExecutionEngine.java:119)
... 9 common frames omitted
12:11:51.590 [AzureExportThread] ERROR c.t.p.azure.iot.HubImportHandler - Error exporting hub thing names
com.microsoft.azure.storage.StorageException: The server encountered an unknown failure:
at com.microsoft.azure.storage.StorageException.translateException(StorageException.java:101)
at com.microsoft.azure.storage.core.ExecutionEngine.executeWithRetry(ExecutionEngine.java:199)
at com.microsoft.azure.storage.blob.CloudBlobContainer.exists(CloudBlobContainer.java:769)
at com.microsoft.azure.storage.blob.CloudBlobContainer.createIfNotExists(CloudBlobContainer.java:379)
at com.microsoft.azure.storage.blob.CloudBlobContainer.createIfNotExists(CloudBlobContainer.java:326)
at com.thingworx.protocol.azure.iot.HubImportHandler$AzureExportJob.run(HubImportHandler.java:211)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at java.lang.Thread.run(Thread.java:748)
Caused by: java.net.UnknownHostException: abc123.blob.core.windows.net
at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:184)
at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:172)
at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392)
at java.net.Socket.connect(Socket.java:589)
at sun.security.ssl.SSLSocketImpl.connect(SSLSocketImpl.java:673)
at sun.net.NetworkClient.doConnect(NetworkClient.java:175)
at sun.net.www.http.HttpClient.openServer(HttpClient.java:463)
at sun.net.www.http.HttpClient.openServer(HttpClient.java:558)
at sun.net.www.protocol.https.HttpsClient.<init>(HttpsClient.java:264)
at sun.net.www.protocol.https.HttpsClient.New(HttpsClient.java:367)
at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.getNewHttpClient(AbstractDelegateHttpsURLConnection.java:191)
at sun.net.www.protocol.http.HttpURLConnection.plainConnect0(HttpURLConnection.java:1156)
at sun.net.www.protocol.http.HttpURLConnection.plainConnect(HttpURLConnection.java:1050)
at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(AbstractDelegateHttpsURLConnection.java:177)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream0(HttpURLConnection.java:1564)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1492)
at java.net.HttpURLConnection.getResponseCode(HttpURLConnection.java:480)
at sun.net.www.protocol.https.HttpsURLConnectionImpl.getResponseCode(HttpsURLConnectionImpl.java:347)
at com.microsoft.azure.storage.core.ExecutionEngine.executeWithRetry(ExecutionEngine.java:119)
... 9 common frames omitted
12:12:53.423 [cxthing-remote-service-handler-0] WARN c.t.p.a.i.s.DeviceServicesHandler - Error creating device in Azure IoT Hub; device=myTestDevice
javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
at sun.security.ssl.Alerts.getSSLException(Alerts.java:192)
at sun.security.ssl.SSLSocketImpl.fatal(SSLSocketImpl.java:1964)
at sun.security.ssl.Handshaker.fatalSE(Handshaker.java:328)
at sun.security.ssl.Handshaker.fatalSE(Handshaker.java:322)
at sun.security.ssl.ClientHandshaker.serverCertificate(ClientHandshaker.java:1614)
at sun.security.ssl.ClientHandshaker.processMessage(ClientHandshaker.java:216)
at sun.security.ssl.Handshaker.processLoop(Handshaker.java:1052)
at sun.security.ssl.Handshaker.process_record(Handshaker.java:987)
at sun.security.ssl.SSLSocketImpl.readRecord(SSLSocketImpl.java:1072)
at sun.security.ssl.SSLSocketImpl.performInitialHandshake(SSLSocketImpl.java:1385)
at sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1413)
at sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1397)
at sun.net.www.protocol.https.HttpsClient.afterConnect(HttpsClient.java:559)
at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(AbstractDelegateHttpsURLConnection.java:185)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream0(HttpURLConnection.java:1564)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1492)
at java.net.HttpURLConnection.getResponseCode(HttpURLConnection.java:480)
at sun.net.www.protocol.https.HttpsURLConnectionImpl.getResponseCode(HttpsURLConnectionImpl.java:347)
at com.microsoft.azure.sdk.iot.service.transport.http.HttpConnection.getResponseStatus(HttpConnection.java:250)
at com.microsoft.azure.sdk.iot.service.transport.http.HttpRequest.send(HttpRequest.java:76)
at com.microsoft.azure.sdk.iot.service.RegistryManager.addDevice(RegistryManager.java:108)
at com.thingworx.protocol.azure.iot.services.DeviceServicesHandler.createAzureIotDevice(DeviceServicesHandler.java:64)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.thingworx.connectionserver.CXThingImpl$ReflectiveHandler.test(CXThingImpl.java:319)
at com.thingworx.connectionserver.CXThingImpl$ReflectiveHandler.test(CXThingImpl.java:302)
at com.thingworx.connectionserver.CXThingImpl.requestHandlerSync(CXThingImpl.java:207)
at com.thingworx.connectionserver.CXThingImpl.lambda$requestHandler$1(CXThingImpl.java:184)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at java.lang.Thread.run(Thread.java:748)
Caused by: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
at sun.security.validator.PKIXValidator.doBuild(PKIXValidator.java:397)
at sun.security.validator.PKIXValidator.engineValidate(PKIXValidator.java:302)
at sun.security.validator.Validator.validate(Validator.java:262)
at sun.security.ssl.X509TrustManagerImpl.validate(X509TrustManagerImpl.java:324)
at sun.security.ssl.X509TrustManagerImpl.checkTrusted(X509TrustManagerImpl.java:229)
at sun.security.ssl.X509TrustManagerImpl.checkServerTrusted(X509TrustManagerImpl.java:124)
at sun.security.ssl.ClientHandshaker.serverCertificate(ClientHandshaker.java:1596)
... 28 common frames omitted
Caused by: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
at sun.security.provider.certpath.SunCertPathBuilder.build(SunCertPathBuilder.java:141)
at sun.security.provider.certpath.SunCertPathBuilder.engineBuild(SunCertPathBuilder.java:126)
at java.security.cert.CertPathBuilder.build(CertPathBuilder.java:280)
at sun.security.validator.PKIXValidator.doBuild(PKIXValidator.java:392)
... 34 common frames omitted

1 REPLY 1

Hello ranjank,

 

It has been quite some time since your initial post without a reply. Were you able to find a solution? If so please let us know so others on the ThingWorx Developer Community who are facing the same issue can utilize the resolution. If you have not found a solution I would be happy to assist you in diagnosing this further.

 

-Tyler

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