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rouellet991-Visitor
1-Visitor
Feb 14, 2019 10:42 PM UTC
Solved

Unable to import any extension in ThingWorx 8.4

I just installed ThingWorx platform 8.4 with MSSQL as a persistant provider. The installation has been done with success. No error in the Tomcat as everything as stated properly. However, whenever I tried to import an Extension, I am getting a generic error like: Errors occurred during the validation or the import. There is nothing showed in the application log. Any idea how to solve or troubleshoot this issue?

rosharmaAnswer
16-Pearl
Mar 4, 2019 8:43 AM UTC

@Sugumar_5656 : Verify if this configuration is properly added to platform-settings.json file

(has to be a part of PlatformSettingsConfig as shown in below snippet)

//////////////////////////////////////

{
"PlatformSettingsConfig": {
"AdministratorUserSettings": {
"InitialPassword": "xxxxxxxxxxxxx"
},
"ExtensionPackageImportPolicy": {
"importEnabled": true,
"allowJarResources": true,
"allowJavascriptResources": true,
"allowCSSResources": true,
"allowJSONResources": true,
"allowWebAppResources": true,
"allowEntities": true,
"allowExtensibleEntities": true
}
}

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12 replies

rouellet991-VisitorAuthor
1-Visitor
Feb 15, 2019 10:45 PM UTC

I found the issue. There was a configuration issue under the platform setting to activate the extension capability.

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    mgoel5-Regular Member
    5-Regular Member
    Feb 18, 2019 11:07 AM UTC

    @rouellet99 

     

    Exactly for 8.4 version we need to provide extension import settings into Platform.json

     

    Thanks for the psot

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    Sugumar_56561-Visitor
    1-Visitor
    Feb 23, 2019 11:56 AM UTC

    This configuration is not functioning correctly.

    Please suggest any other solution. My configuration is mentioned below,

    	"ExtensionPackageImportPolicy": {
		"importEnabled": true,
		"allowJarResources": true,
		"allowJavascriptResources": true,
		"allowCSSResources": true,
		"allowJSONResources": true,
		"allowWebAppResources": true,
		"allowEntities": false,
		"allowExtensibleEntities": true
	}

    Throwing error like,

    2019-02-23 17:13:59.704+0530 [L: ERROR] [O: E.c.t.w.ExtensionPackageUploader] [I: ] [U: Sugumar] [S: ] [T: http-nio-8080-exec-6] [context: Extension Exception][message: Extension package import failed. See error log for more details.] java.lang.Exception: ExtensionPackageImportPolicy: ExtensionPackage upload attempted while import disabled. Check the ExtensionPackageImportPolicy.
	at com.thingworx.webservices.ExtensionPackageUploader$ExtensionPackageImportPolicyChecker.checkImportEnabled(ExtensionPackageUploader.java:417)
	... 50 common frames omitted
    Wrapped by: com.thingworx.extensibility.ExtensibilityException: Extension package import failed. See error log for more details.
    at com.thingworx.webservices.ExtensionPackageUploader$ExtensionPackageImportPolicyChecker.checkImportEnabled(ExtensionPackageUploader.java:419)
    at com.thingworx.webservices.ExtensionPackageUploader$ExtensionPackageImportPolicyChecker.access$000(ExtensionPackageUploader.java:410)
    at com.thingworx.webservices.ExtensionPackageUploader.service(ExtensionPackageUploader.java:112)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:742)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
    at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
    at com.thingworx.security.contenttype.ContentTypeFilter.doFilter(ContentTypeFilter.java:138)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
    at com.thingworx.security.filter.ValidationFilter.doFilter(ValidationFilter.java:22)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
    at com.thingworx.security.authentication.AuthenticationFilter.propagateRequest(AuthenticationFilter.java:541)
    at com.thingworx.security.authentication.AuthenticationFilter.doFilter(AuthenticationFilter.java:210)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
    at org.tuckey.web.filters.urlrewrite.RuleChain.handleRewrite(RuleChain.java:176)
    at org.tuckey.web.filters.urlrewrite.RuleChain.doRules(RuleChain.java:145)
    at org.tuckey.web.filters.urlrewrite.UrlRewriter.processRequest(UrlRewriter.java:92)
    at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:389)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
    at com.thingworx.security.filter.ClickjackFilter.doFilter(ClickjackFilter.java:178)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
    at com.thingworx.security.filter.ProhibitIfNotLeaderFilter.doFilter(ProhibitIfNotLeaderFilter.java:120)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
    at com.thingworx.security.filter.HttpResponseHeadersFilter.doFilter(HttpResponseHeadersFilter.java:173)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
    at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:199)
    at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96)
    at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:493)
    at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:140)
    at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:81)
    at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:650)
    at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87)
    at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:342)
    at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:800)
    at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66)
    at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:806)
    at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1498)
    at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
    at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
    at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
    at java.lang.Thread.run(Unknown Source)

     

    @mgoel wrote:

    @rouellet99 

     

    Exactly for 8.4 version we need to provide extension import settings into Platform.json

     

    Thanks for the psot


    .

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      bmehringer1-Visitor
      1-Visitor
      Mar 29, 2019 1:23 PM UTC

      I'm getting the same issue in the latest release of 8.3 (SP5).  I've tried adding the "ExtensionPackageImportPolicy" to the platform settings file, but no luck.

       

      Anyone have any updates?

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      bmehringer1-Visitor
      1-Visitor
      Mar 29, 2019 2:59 PM UTC

      Never mind, found my issue.  I didn't realize the Extension settings had to be in the PlatformSettingsConfig property group.

       

      Moving this fixed my issue.

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      slangleyCommunity Manager
      Support
      Apr 10, 2019 12:00 AM UTC

      Hi @rouellet99.

       

      If one of the previous posts resolved your issue, please mark the appropriate one as the Accepted Solution for the benefit of others with the same issue.

       

      Regards.

       

      --Sharon

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