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Unable to update thing: [2,004] Unrecoverable error occurred. Contact the administrator.

CZ_9645217
14-Alexandrite
14-Alexandrite
‎May 22, 2022 08:43 AM
‎May 22, 2022 08:43 AM

Unable to update thing: [2,004] Unrecoverable error occurred. Contact the administrator.

Hi Community,

 

This error occurs when I save the service, and then the Thing cannot create a new service again. How can I solve this problem, thank you！

 

CZ_9645217_0-1653223265710.png

 

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2 REPLIES 2
PaiChung
22-Sapphire I
22-Sapphire I
(To:CZ_9645217)
‎May 23, 2022 05:19 PM
‎May 23, 2022 05:19 PM

Is there any more information in the log? Are you getting any other errors during any other operation?

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CZ_9645217
14-Alexandrite
14-Alexandrite
(To:PaiChung)
‎May 25, 2022 11:15 PM
‎May 25, 2022 11:15 PM

Hi PaiChung,

 

Thank you for your reply, the problem has been solved, the database server has failed, thank you

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