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Unable to update thing: [2,004] Unrecoverable error occurred. Contact the administrator.

CZ_9645217
15-Moonstone

Unable to update thing: [2,004] Unrecoverable error occurred. Contact the administrator.

Hi Community,

 

This error occurs when I save the service, and then the Thing cannot create a new service again. How can I solve this problem, thank you!

 

CZ_9645217_0-1653223265710.png

 

ACCEPTED SOLUTION

Accepted Solutions
CZ_9645217
15-Moonstone
(To:PaiChung)

Hi PaiChung,

 

Thank you for your reply, the problem has been solved, the database server has failed, thank you

View solution in original post

2 REPLIES 2
PaiChung
22-Sapphire I
(To:CZ_9645217)

Is there any more information in the log? Are you getting any other errors during any other operation?

CZ_9645217
15-Moonstone
(To:PaiChung)

Hi PaiChung,

 

Thank you for your reply, the problem has been solved, the database server has failed, thank you

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