Unable to view the Mashups in thingworx8.1

[PGayathri]

Getting white screen while clicking the view mashup button in any created mashup and also unable to view the Thingworx in-built mashups like(Extension Manager Listing,logs,licencing subsystem etc).I am unable to view any mashup in Thingworx 8.1 version. 

getting below screen while viewing the mashups.

[jdass]

Is this on Internet Explorer browser? Then the compatibility mode could be turned on. ThingWorx does not support compatibility mode in IE. Have a look at this Article. Try opening the mashups in other browsers like Chrome or Firefox.

[PGayathri]

i am opening mashups in chorme only not in IE. my thingworx version is 8.1.

[raluca_edu]

Hi,

Check the logs and see if there is any error/warning:

- Tomcat logs

- /ThingworxStorage/logs/Application.log