Upgrading of ThingWorx 9.2.13 to 9.6 version

[KSM]

Hi all,

I want to upgrade ThingWorx version 9.2.13 to 9.6. I want recommendations, Guidance and also support. what are the possible ways and which one is the best approach?

[Rocko · Accepted solution]

Have you searched the support database yet? There are many articles on that topic.

https://www.ptc.com/en/support/search/#q=upgrade%20thingworx

The product help also shows you probably need to go from 9.2 to 9.3, then to 9.6 ("Supported Upgrade Paths")

https://support.ptc.com/help/thingworx/platform/r9.6/en/#page/ThingWorx/Help/Installation/Installation/upgrading_to_9_6.html#wwID0EQYQS

https://support.ptc.com/help/thingworx/platform/r9/en/#page/ThingWorx/Help/Installation/Installation/upgrading_to_9_4.html#

[KSM]

Thanks Rocko,

It was helpful

[CharlesJi]

Hi @KSM 

It appears that there is a solution to your question.  For the benefit of other Community Members who may have the same question, it would be great if you could designate it as the Accepted Solution.


Thanks for using the PTC Community!

Regards,
Charles