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java.lang.RuntimeException: Error starting org.neo4j.kernel.EmbeddedGraphDatabase, C:\ThingworxStorage\database\.\data
at org.neo4j.kernel.InternalAbstractGraphDatabase.run(InternalAbstractGraphDatabase.java:369)
at org.neo4j.kernel.EmbeddedGraphDatabase.<init>(EmbeddedGraphDatabase.java:59)
at org.neo4j.graphdb.factory.GraphDatabaseFactory$1.newDatabase(GraphDatabaseFactory.java:91)
at org.neo4j.graphdb.factory.GraphDatabaseBuilder.newGraphDatabase(GraphDatabaseBuilder.java:181)
at com.thingworx.persistence.neo4j.management.GraphDatabaseServiceManager.initializeGraphDatabaseService(GraphDatabaseServiceManager.java:236)
at com.thingworx.persistence.neo4j.management.GraphDatabaseServiceManager.initializeGraphDatabaseServiceManager(GraphDatabaseServiceManager.java:149)
at com.thingworx.persistence.neo4j.management.GraphDatabaseServiceManager.getInstance(GraphDatabaseServiceManager.java:174)
at com.thingworx.persistence.neo4j.NeoPersistenceConnection.connect(NeoPersistenceConnection.java:49)
at com.thingworx.system.ThingWorxPersistenceHandler.initializePersistenceProvider(ThingWorxPersistenceHandler.java:165)
at com.thingworx.system.ThingWorxPersistenceHandler.initialize(ThingWorxPersistenceHandler.java:57)
at com.thingworx.system.ThingWorxBootstrapper.contextInitialized(ThingWorxBootstrapper.java:149)
...
Caused by: org.neo4j.kernel.lifecycle.LifecycleException:
Component 'org.neo4j.kernel.impl.transaction.XaDataSourceManager@18999cd' was successfully initialized
, but failed to start. Please see attached cause exception.
George, this is not a fresh/ new deployment of Thingworx, correct? There is a chance that your database might be corrupted. Do you have a backup of all your data?