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how can I resolve the following Thingworx.war deplyment error

gshmelev
1-Visitor

how can I resolve the following Thingworx.war deplyment error

java.lang.RuntimeException: Error starting org.neo4j.kernel.EmbeddedGraphDatabase, C:\ThingworxStorage\database\.\data

        at org.neo4j.kernel.InternalAbstractGraphDatabase.run(InternalAbstractGraphDatabase.java:369)

        at org.neo4j.kernel.EmbeddedGraphDatabase.<init>(EmbeddedGraphDatabase.java:59)

        at org.neo4j.graphdb.factory.GraphDatabaseFactory$1.newDatabase(GraphDatabaseFactory.java:91)

        at org.neo4j.graphdb.factory.GraphDatabaseBuilder.newGraphDatabase(GraphDatabaseBuilder.java:181)

        at com.thingworx.persistence.neo4j.management.GraphDatabaseServiceManager.initializeGraphDatabaseService(GraphDatabaseServiceManager.java:236)

        at com.thingworx.persistence.neo4j.management.GraphDatabaseServiceManager.initializeGraphDatabaseServiceManager(GraphDatabaseServiceManager.java:149)

        at com.thingworx.persistence.neo4j.management.GraphDatabaseServiceManager.getInstance(GraphDatabaseServiceManager.java:174)

        at com.thingworx.persistence.neo4j.NeoPersistenceConnection.connect(NeoPersistenceConnection.java:49)

        at com.thingworx.system.ThingWorxPersistenceHandler.initializePersistenceProvider(ThingWorxPersistenceHandler.java:165)

        at com.thingworx.system.ThingWorxPersistenceHandler.initialize(ThingWorxPersistenceHandler.java:57)

        at com.thingworx.system.ThingWorxBootstrapper.contextInitialized(ThingWorxBootstrapper.java:149)

...

Caused by: org.neo4j.kernel.lifecycle.LifecycleException:

Component 'org.neo4j.kernel.impl.transaction.XaDataSourceManager@18999cd' was successfully initialized

, but failed to start. Please see attached cause exception.

1 REPLY 1
Aanjan
12-Amethyst
(To:gshmelev)

George, this is not a fresh/ new deployment of Thingworx, correct? There is a chance that your database might be corrupted. Do you have a backup of all your data?

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