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how to set idle time to none for thingworx user, so that my thingworx session doesn't get disconnected.

kborkar
Newbie

how to set idle time to none for thingworx user, so that my thingworx session doesn't get disconnected.

how to set idle time to none for thingworx user, so that my thingworx session doesn't get disconnected.

2 REPLIES 2

Re: how to set idle time to none for thingworx user, so that my thingworx session doesn't get disconnected.

It is not possible to set it to n/a (making it indefinite), however, you may set up a very large number of minutes instead. Be advised that this is not a recommended approach as it may be causing a less secure environment for your application.

To chane the timeout, you may go to System -> Subsystems -> User Management Subsystem -> configuration:

Note that you do need to restart the tomcat for the settings to take effect. You may find more information in the helpcenter: http://support.ptc.com/help/thingworx_hc/thingworx_7_hc/#page/ThingWorx_Core_Help_Center%2FThingWorx...

Re: how to set idle time to none for thingworx user, so that my thingworx session doesn't get disconnected.

Kedar,

Any update on this? Was Polina Osipova's post helpful? If so, could you click on the "correct answer" or "mark as helpful" button and let us know?

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