not able to login localhost

[milan.pansuriya]

yesterday, I installed local version of 90 days. but now I am not able to login at localhost:8080/Thingworx/ 

 

I am sure about password. And I am using "Administrator" as user.

please help me out, Thank you.

[mnarang]

You are seeing the login pop up but once you enter username -Administrator and password it does not open the composer? In that case, I believe the issue is with your password. If feasible can you attach security logs from ThingWorxStorage->logs directory?

[milan.pansuriya]

Yesterday I was able to login with same password and I have saved password in chrome. I have attached today's and yesterday's security logs. 

[mnarang]

It is clear from the logs that your password is not correct and after many unsuccessful attempts your user is getting locked and then unlocked after 15 min.

2021-07-07 14:07:04.408+0000 [L: WARN] [O: S.c.t.s.u.User] [I: ] [U: ] [S: ] [P: ] [T: http-nio-8080-exec-10] User: Administrator was UNLOCKED after timeout of 15 Minutes
2021-07-07 14:07:15.134+0000 [L: WARN] [O: S.c.t.s.a.AuthenticationUtilities] [I: ] [U: ] [S: ] [P: ] [T: http-nio-8080-exec-10] Authentication FAILED for [user = Administrator] using [directory service = ThingWorxDirectoryService] : Invalid Password
2021-07-07 14:07:15.134+0000 [L: ERROR] [O: S.c.t.s.a.AuthenticationFilter] [I: ] [U: ] [S: ] [P: ] [T: http-nio-8080-exec-10] Authentication failed: Please make sure the credentials are correct.

May i know you are using which persistence provider for ThingWorx (Postgresql/H2/Mssql) ?

[milan.pansuriya · Accepted solution]

Thank you so much for your help,

I have solved the issue. I came to know that I had imported "User" in localhost which was exported from my Cloud composer. So, I reinstalled localhost and then imported every entity again (except User.xml)