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"Entity Import Not Supported for File Type: .zip" when trying to import an extension

Raccone
12-Amethyst

"Entity Import Not Supported for File Type: .zip" when trying to import an extension

Hello everyone,

 

I am trying to import an extension, and I keep getting the error I wrote down in the Subject:

 

"Entity Import Not Supported for File Type: .zip"

 

FailToImportExtension.PNG

 

this happens with any extension, also the one build in this tutorial. The only thing I have done differently is the Gradle build, which I carried out via Command Prompt, but the error shows up also if I use the pre-built .zip file in the tutorial files.

 

I am using a 30-day cloud trial now, so I wonder if this could be a limitation of the trial.

 

Thanks and best regards!

 

 

ACCEPTED SOLUTION

Accepted Solutions
jman87
15-Moonstone
(To:Raccone)

Are you importing this specifically as extension import or just "file import"? Please make sure to use "Extension Import" .

 

Best Wishes!

Teresa

View solution in original post

5 REPLIES 5
jman87
15-Moonstone
(To:Raccone)

Are you importing this specifically as extension import or just "file import"? Please make sure to use "Extension Import" .

 

Best Wishes!

Teresa

Raccone
12-Amethyst
(To:jman87)

Hi @jman87 ,

This definitely was the issue, the thing being that I got confused by the second window, erroneously selecting "From File" because I thought it meant "Import extension from file".

Thanks for the help,

Federico

Hello @Raccone 

follow this steps:

MaxWang_0-1598843771597.png

 

MaxWang_1-1598843781473.png

 

MaxWang_2-1598843791304.png

 

BR,

Max

 

 

Raccone
12-Amethyst
(To:Rocket_Max)

Hi @Rocket_Max,

Thanks for the answer. I'm going to accept @jman87's answer just because it came first chronologically.

Federico

@Raccone This is just a supplement to @jman87 ’s description. Welcome to "PTC Community".

 

BR,

Max

 

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