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thingworx 503 service unavailable

k_ibrahem
10-Marble
10-Marble
‎Aug 15, 2019 04:36 PM
‎Aug 15, 2019 04:36 PM

thingworx 503 service unavailable

Hi,

 

We are having a 503 service error with Thingworx for maybe the 5th time. It is not a trial edition. This happens whenever we install a software, or when we have a Windows update. Please help because it is getting frustrating to spend this much time solving thingworx problems (Also sometimes random crashes that is solved by restarting the computer.)

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PaiChung
22-Sapphire I
22-Sapphire I
(To:k_ibrahem)
‎Aug 16, 2019 07:47 AM
‎Aug 16, 2019 07:47 AM

Have you already engaged with PTC support at support.ptc.com?

 

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