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uninstall/install of trial Thingworx Analytics Server

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uninstall/install of trial Thingworx Analytics Server

I followed the instructions to uninstall Thingworx Analytics Server and then on the new install I get the following error:

 

There has been an error.

Unknown error while running/default/json_utils-configfile=/results-ms_report.json - property=version.

 

Any ideas how to fix this?

 

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions

Re: uninstall/install of trial Thingworx Analytics Server

Seems like the problem described in this article: https://www.ptc.com/en/support/article?n=CS288520&source=Case%20Viewer

 

 

1 REPLY 1

Re: uninstall/install of trial Thingworx Analytics Server

Seems like the problem described in this article: https://www.ptc.com/en/support/article?n=CS288520&source=Case%20Viewer