where is the checkbox in the marketplace ?

[pzhang]

when submit rquest as guest from marketplace for downloading a extension,the windows will display the error.But where is the check box?

[ttielebein]

Does it appear like this in other browsers?

[nbansal]

Hello Peter,

I can see the checkbox while I try to download the 'QR CODE' extension from IOT marketplace. Please refer to below screenshot:

I am using Google Chrome browser. Which browser and version are you using? Could you please try doing it using different browsers.

Thanks,

Nidhi Bansal

[pzhang]

I used the firefox and IE11 or Edge.All of these browser don't have the checkbox.

[ttielebein]

Are you in Windows or some other OS? Not sure if that would make a difference.

[pzhang]

I'm in win10

[ankigupta]

Peter Zhang​, It seems that the popup window is not showing completely in your browser. Try to change the window size of your browser i.e. zoom in / zoom out or try to move the popup window to see if it helps.

[pzhang]

Does my country DNS block the robot window? Because I can't visit some website,such as google,youtube,etc.