wsdbprod01136-AnalyticsServer_TrainingThing permission issue

[hujingrui]

As an admin, I can access wsdbprod01136-AnalyticsServer_TrainingThing but my users cannot. 

I tried giving and enabling all permissions under visibility, design time and runtime at wsdbprod01136-AnalyticsServer_TrainingThing Thing but my users are still unable to access the object at legacy composer and show loading forever. I had an issue previously for creating value stream but worked after I change the permission. Please help with this issue.

[hujingrui]

I am not sure if this is the correct way but I was able to get permission access to my users by setting visibility to 

1. AnalyticsTrainingLearner
2. AnalyticsSamplingParams
3. GenericStringList
4. AnalyticsDatasetRef
5. TrainingMicroserver

on the new composer which I was not able to via the legacy composer(cannot edit system object). I am not sure why the legacy composer is behaving this way.

[abarki]

Hi,

Did you get the change to view information available about User Setup access from PTC Help Center?

https://support.ptc.com/help/thingworx_hc/thingworx_analytics_8/#page/analytics%2Fanalytics-install-builder-users.html

https://support.ptc.com/help/thingworx_hc/thingworx_analytics_8/#page/analytics%2Fanalytics-builder-overview.html%23

What ThingWorx Platform version are you using?

Are you able to provide information about the documentation guide you are using? can you provide a link or the name and version of the guide? 

Kr.

Asia 

[abarki · Accepted solution]

Hi @hujingrui,

Were you able to find a solution? if yes, kindly provide information about what solved the issue, this might help additional community members with same observed  behavior.

If you still encounter the same behavior let me know, and I will assist in finding a solution.

Regards,

Asia