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Community Tip - New to the community? Learn how to post a question and get help from PTC and industry experts! X

Enable downloads of visualization if using OOTB Thingworx Navigate "Download file" function

Enable downloads of visualization if using OOTB Thingworx Navigate "Download file" function

  1. Describe your environment: What is your industry? What is your role in your organization? Describe your stakeholders.
    Role: Windchill Solution Architect

Industry: diverse

Stakeholders: companies using TWX as a common data access poin


2. What version of Windchill are you currently running?
11 / 12

Navigate 9.X

3. Describe the problem you are trying to solve. Please include detailed documentation such as screenshots, images or video.
If using the "View document" app the system behavior can be configured in a way, that the documents visualization opens instead of the native document

sfoerster_1-1654781099161.png

Same function / configuration is not available, if using the "View Design files" app

The native document is always downloaded there

sfoerster_0-1654781069753.png

Idea is to add e.g. a configuration option within Navigate to control this behavior (like it is in the other case


4. What is the use case for your organization?

- Allow downloads of, e.g. manufacturing or service relevant documentation without giving access to native files (avoid unwanted / parallel changes)

- Allow users outside the company to download certain documents without getting access to native data

- The "View Design files" app often fits better if more than one document is linked to the WT Part and the set of documents is needed for downstream purposes

5. What business value would your suggestion represent for your organization?
- the Navigate View approach to allow non expert users access to product related data should not allow to download native files (seen from a regulatory and / or security perspective)

otherwise the Navigate View approach is not usable for the described use cases

 

1 Comment
olivierlp
Community Manager
Status changed to: Acknowledged

Hello @sfoerster 
Thank you for your idea. Based on the information you provided, we are acknowledging it as the Community management team. This is not a commitment from the Product team. Other users may comment and vote your idea up.