cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Mail Retry Mechanism for connecting to different dynamic IP addresses

0 Kudos

Mail Retry Mechanism for connecting to different dynamic IP addresses

Status: No Plans to Implement Submitted by 6-Contributor on ‎Oct 06, 2020 04:48 AM
1 Comment (1 New)

Hi All,

           I have an issue with SMTP Host. The SMTP Host has 4 different IP Addresses which are dynamic in nature.

Thingworx mail extension 3.6  has an issue that if connected to an IP address and it fails in connecting to that IP address. It does not try to connect to the other IP addresses and fails to send the mail. The SMTP Host also changes it IP Addresses periodically, so there is no constant IP address that it can depend to connect to the SMTP Host. Is there a permanent solution to this issue? If so, please advise.

P.S. Please include this email id (roshin.r@maxbytetech.com) when there is a reply regarding this idea.

Thanks,

See more ideas labeled with:
1 Comment
olivierlp
Community Manager
Community Manager
‎Aug 12, 2021 10:33 PM
‎Aug 12, 2021 10:33 PM
Status changed to: No Plans to Implement

@SunilBele  Please submit a technical support case for this issue. You may also post a questions here: https://community.ptc.com/t5/ThingWorx-Developers/bd-p/twxdevs