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Make Session Timeout an Audited Event

Make Session Timeout an Audited Event

1. What version of Thingworx are you currently running?
9.2.x and 9.3.0


2. Describe the problem you are trying to solve. Please include detailed documentation such as screenshots, images or video.

The audit log contains an explicit message stating, "Logout for user: xxx" when the user logs out (via Composer > User > Logout or via a logout widget in a mashup).  But when a session times out (30 minutes by default as configured in UserManagementSubsystem), there is no recording of that.  It would be super duper nice if it would log the session timeout either as "session timeout" or "logout".

 

See https://community.ptc.com/t5/ThingWorx-Developers/Audit-Log-for-Session-Timeout/m-p/775679


3. What business value would your suggestion represent for your organization?
It is imperative to audit when users login AND logout, whether that is an explicit logout or by their session timing out.

 

3 Comments
olivierlp
Community Manager

Hello, 

Thank you for your idea and the information you provided.

olivierlp
Community Manager
Status changed to: Acknowledged
 
TanmeyTWX
17-Peridot

Hi,

 

I am also looking for session timeout logs to prepare user activity report but I believe this feature is not available in Thingworx 9 as of now. Kindly develop this feature in the platform.