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ThingWorx Script Timeout per service

ThingWorx Script Timeout per service

Status: Acknowledged Submitted by 5-Regular Member on ‎May 16, 2022 02:30 AM
1 Comment (1 New)

1. What version of Thingworx are you currently running?
9.0


2. Describe the problem you are trying to solve. Please include detailed documentation such as screenshots, images or video.

The script timeout can be set globally per server.

But we have just one long running service, which runs into a timeout and we want to avoid to increase the system script timeout as there are other applications running on that server and we don't want to extend their timeout too.

So it would be great, if the script timeout can be set not only globally but individually per service.

3. What business value would your suggestion represent for your organization?


See more ideas labeled with:
1 Comment
olivierlp
Community Manager
Community Manager
‎May 16, 2022 01:42 PM
‎May 16, 2022 01:42 PM
Status changed to: Acknowledged

Hello @JD_8606834 ,
Thank you for your idea and the information provided.  I would still encourage you to provide more details and context to document your idea. Think about ways to educate and convince other Community members to support your idea and present your case to the product management team for consideration.

Additionally, I invite you to check out this topic where PTC executives explain the product managers' approach to customer ideas and input for product roadmaps.