ThingWorx Ideas

BM_9429767 · ‎Jul 30, 2021

ThingWorx Azure IoT Connector relies on the connection string to connect to the associated storage account. We would like to create a feature request to have the Connector authenticate to the storage account using an identity rather than the connection string.

TPG_IOT · ‎Apr 27, 2022

1. What version of Thingworx are you currently running? 8.4.5, 9.1 and 9.3 2. Describe the problem you are trying to solve. Please include detailed documentation such as screenshots, images or video. I have to embed some Python code in Java in order to use Thingworx SDK Java and to use Python with Thingworx REST API for an embedded program.(edge device). 3. What business value would your suggestion represent for your organization? The business value is huge. Python is very used in enterprise due to its well-known features. More and more libraries are using Python and especially AI. Also it can be used in embedded systems (MicroPython) and it has this place on Edge Computing (AIOT). Having a native Thingworx SDK (not REST API but like Thingworx Java SDK) in Python would be a real benefit for PTC but also the developers using it.

carloquinonez · ‎Oct 04, 2021

There's SDKs for C, Java and .NET, but no JS client. However, there's clearly an internal JS client used by mashups. Please provide a JS client or at least document the protocol so it can be reimplemented easily.

ablyth · ‎Oct 23, 2019

Currently we have to provide the CA/Intermediate Certs explicitly to the Agent in a .pem file, in a completely undocumented fashion. In a .NET edge environment it would be advantageous for the edge to simply look in the Windows Trust Store to see which CA's are trusted. This would make certificate management far simpler and more secure, rather than duplicating the work that Microsoft already do to push latest Root/CA certs in Windows updates.

ablyth · ‎Feb 18, 2020

For obvious reasons.... update the Edge logging to never log appKeys, even if the level has been set to Verbose.

amittal1 · ‎Jun 27, 2019

At present, when creating/deleting any entity (Things, Valuestream etc.) programatically through CreateThing service does not return anything; which means the service is non-blocking. Maybe the actual creation of entity happens in some different thread. So if we are creating Things programatically in a loop, all things gets created in parallel without actually knowing if the first thing is created and committed to DB before creating the second thing. This leads sometimes to getting errors of model access provider. So if the Create/Delete thing returns something (maybe true false or thing Id sort), it would be easier to proceed and also it would help in preventing creation of Ghost Entities

cdehond · ‎Jul 17, 2020

When allowing file browsing and access to the device the TX agent (.NET SDK based in this case) is running on, there are scenarios where access to the subdirectories of the initial parent directory cannot be allowed. There is an implementation that allows this control on the Platform but a more secure implementation would allow for the subdirectory access to be controlled directly by the agent. The Questra/IDM Service Agent had a setting so that when creating a virtual directory, access to the subdirectories could be disabled. We have an immediate need for that capability in a .NET SDK based TX agent.

draskar · ‎Feb 12, 2020

Can you please compile an EMS version for 64bit ARM architecture? Only the 32bit version is provided.

geva · ‎Jan 10, 2020

OPC UA is becoming more and more commonplace across industrial products, SCADA systems, OPC servers, and now even things like Azure IoT and other IoT solutions. Similar to how the OPC Aggregator acts as an on premise gateway to connect to multiple OPC DA+UA servers to bring the data back to ThingWorx (AlwaysOn); having the ability to accomplish this OPC UA aggregation in KepWare Edge over multiple transport mechanisms would be AMAZING. This way we could connect up existing OPC UA assets programmatically from ThingWorx; and have the communication backhaul be either over AlwaysOn or Azure IoT.

MikeFR · ‎Jul 19, 2019

My idea is to have an app similar to the manufacturing apps that allows TW to be used as an RM&D platform for industries like: Power Oil and gas Water Transportation Military Infrastructure General manufacture CNC machining The key functions would be: Anomaly detection e.g. The bearing temp is wrong given the running conditions Anomaly identification e.g. Looks like you have an anomaly previously identified as "Low Oil", I"m 60% sure Online optimisation e.g. You need to set the temp to 85°C and the feed rate to 0.1m/s to optimise quality Colaboration between personas to resolve problems All the functionality is there in the platform, it just needs to be abstracted to reduce the effort in creating and maintaining such a system.

ZHH · ‎May 26, 2023

1. What version of Thingworx are you currently running? Thingworx 9.3.x 2. Describe the problem you are trying to solve. Please include detailed documentation such as screenshots, images or video. Support the page navigation in the Industrial Connection Discover 3. What business value would your suggestion represent for your organization? If one device contains many tags, then these tags cannot be listed in Industrial Connection Discover.

ZHH · ‎May 17, 2023

1. What version of Thingworx are you currently running? Thingworx 9.3.x + Edge SDK DotNET 5.8.5 2. Describe the problem you are trying to solve. Please include detailed documentation such as screenshots, images or video. Improve Industrial Connection Discover Performance 1, Open one Industrial Connection 2, Click Discover 3, Expand one group 4, Click one device 5, If one device contains tags over 20000, then tags cannot be listed in the right panel 3. What business value would your suggestion represent for your organization? End user acceptance

ZHH · ‎May 06, 2023

1. What version of Thingworx are you currently running? Edge SDK 5.8.0+ 2. Describe the problem you are trying to solve. Please include detailed documentation such as screenshots, images or video. Developed a software product on Edge SDK DotNET, met Infotable performance issue. All end users met performance issue when Infotable have many data, for example, > 20000. TS confirmed the problem and suggested to use C SDK or Java SDK, PTC Article:CS342354 Suggest: 1. Update Edge SDK help. Clear share this performance issue in Edge SDK .NET SDK Help Center 2. Fix this problem if as soon as possible. 3. What business value would your suggestion represent for your organization? 1. Avoid wastes in development if using C SDK or Java SDK to re-write a released software product. 2. User Satisfaction if Infotable performance improved.

ZHH · ‎May 05, 2023

1. What version of Thingworx are you currently running? Thingworx 9.3.x 2. Describe the problem you are trying to solve. Please include detailed documentation such as screenshots, images or video. When Edge app trying to reconnect Thingworx platform, no information of reconnection delivered to the user, the feeling is that the program was halt. Checked with Technical Support, there is no such feature in Edge SDK 5.8.5 DotNET. 3. What business value would your suggestion represent for your organization? Requesting a reconnect event. Friend UI. The user can be notified how many times retried, how many retries number left, the user can decide to cancel the process or continue to wait. Thanks.

ZHH · ‎Apr 24, 2023

1. What version of Thingworx are you currently running? Thingworx 9.3.x + Edge SDK DotNET 5.8.5 2. Describe the problem you are trying to solve. Please include detailed documentation such as screenshots, images or video. Need LONG type in Edge SDK. LONG type did not listed in the latest help April of 2023 https://support.ptc.com/help/thingworx/edge_sdk_dotnet/en/#page/dotnet_sdk/c_dotnet_sdk_base_types.html# In "thingworx-dotnet-common.dll", com.thingworx.types -> BaseTypes shows a type name LONG (refer to attached picture). 3. What business value would your suggestion represent for your organization? New PLC can send out Long type data. If Edge sdk supports Long type data, it would be convenient for development, so PLC Long type data can be transferred to Thingworx without any transformation.

Mattiaset · ‎Jan 13, 2022

1. What version of Thingworx are you currently running? ThingWorx .Net SDK 5.8.3 2. Describe the problem you are trying to solve. Please include detailed documentation such as screenshots, images or video. .net SDK on .net Core can not run on other operating systems then Windows. (https://www.ptc.com/en/support/article/CS297004?language=en&posno=2&q=.net%20SDK%20Core&source=search) 3. What business value would your suggestion represent for your organization? We need to develop expensive and complex work-around solution to connect Edge solutions running on Azure IoT Edge that need to connect to ThingWorx using AlwaysOn (and the remote thing concept).

Ichiro_1486 · ‎May 27, 2021

１．Background Our customer manufactures large medical diagnostic imaging devices. The device has a long life and must not be defective. Therefore, the OS built into the device needs to avoid frequent updates and upgrades, and needs long-term support. 2. Reason Our customer wants to eliminate the re-execution of the function confirmation test of the device and the occurrence of defects due to frequent updates and upgrades of Windows 10 embedded in the device. Also, in order for my customers to be able to use it with confidence, the OS built into the device needs to be supported for a long period of time. Since the update interval of Windows 10 LTSB / LTSC is long and only security and patches are updated, it is expected that the function confirmation test of the device will be redone and problems will be less likely to occur. 3. Understanding of Windowa10LTSB / LTSC Windows 10 LTSB / LTSC is basically a model that does not update its functions. We understand that the features of Windows 10 LTSB / LTSC are that the support period is 10 years at the same time and the release interval is 2 to 3 years.

atondorf · ‎Feb 12, 2021

I would like some more Services in the IndustriaGateway-Template. e.g: The complete access to the Tags of KepServer is only possible by binding those to THingProperties. Would be great to have some additional Services to read/write KepServerTags by Service ...

ablyth · ‎Jun 18, 2020

Logs are currently stored in Program Files, and our Engineering department say this cannot be changed? Applications shouldn't run with access to write in Program Files, logging needs to be configurable to a sensible location, or default to programdata.

smanley · ‎Jun 12, 2020

Customer needs to have server name indication (SNI) enabled to send server name when connection server tries to connect to the platform as application gateway. This is needed for client authentication and backend traffic routing.

ThingWorx Ideas

ThingWorx Azure IoT Connector to Connect to Storage Account Using Identity

[SDK] Having Thingworx SDK in Python

Provide AlwayOn Javascript client

Provide capability for .NET SDK to reference Windows Trust Store

Stop logging appKey into logs with Verbose logging.

Creating deleting entities programatically in Thingworx

Thingworx Agent SDK disable subdirectory browsing

EMS Version for 64bit Arm

Provide an OPC UA Client interface for ThingWorx KepWare Edge

Take TW + TXIC + TWA + Flow and make a remote monitoring and diagnostic solution (PaaS or SaaS)

Support the page navigation in the Industrial Connection Discover

Improve Industrial Connection Discover Performance

Edge SDK DotNET Infotable Performance Problem

Edge SDK DotNET OnReconnect Event

Edge SDK DotNET supports LONG type

ThingWorx support for .NET SDK on multiple operating systems

Our customer needs Edge MicroServer with Windowa10 LTSB/LTSC support

Extend Kepserver Connection & Features (IndustrialGateway)

Provide Capability to store logs in an appropriate place (.NET SDK)

Add Server Name Indication to Connection Server Client Hello to ThingWorx