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Some Thingworx Navigate Windchill services don't work correctly

ybulankou
5-Regular Member

Some Thingworx Navigate Windchill services don't work correctly

Anybody seen this? :

Thingworx sends java object Id's while Windchill seems to expect Windchill Id's (it is looking for semicolon in id)

 

 Thingworx Navigate 1.8, Windchill 11.1.020

 

Thingworx Application Log:

2019-10-04 16:32:05.800+0300 [L: ERROR] [O: c.p.r.ResourceManager] [I: ] [U: Administrator] [S: ] [T: http-nio-8080-exec-5] Exception executing service, GetDescendantsForPartsList, on resource provider: WindchillDemoPartResourceProvider
2019-10-04 16:32:05.801+0300 [L: ERROR] [O: c.t.w.BaseService] [I: ] [U: Administrator] [S: ] [T: http-nio-8080-exec-5] [context: com.thingworx.webservices.context.HttpExecutionContext@5e40fbae][message: Unable to Invoke Service GetLeafNodeDescendants on PartsListAccessAppThing : There was an error in loading this part list. Please contact your administrator for help]
2019-10-04 16:40:51.809+0300 [L: ERROR] [O: c.p.r.ResourceManager] [I: ] [U: Administrator] [S: ] [T: http-nio-8080-exec-4] Exception executing service, GetById, on resource provider: WindchillDemoPartResourceProvider
2019-10-04 16:40:51.810+0300 [L: ERROR] [O: MasterAccessApp] [I: ] [U: Administrator] [S: ] [T: http-nio-8080-exec-4] Error occured while refreshing Recent Item with UniqueId WindchillDemoPartResourceProvider:java.lang.Object@2818fd66, Skip item and continue processing remaining items.. :

 

 

Windchill MethodServer Log:

 

ERROR : org.apache.catalina.core.ContainerBase.[Catalina].[localhost].[/Windchill].[resteasy-servlet] - Servlet.service() for servlet [resteasy-servlet] in context with path [/Windchill] threw exception
org.jboss.resteasy.spi.UnhandledException: java.lang.ArrayIndexOutOfBoundsException: 1
at org.jboss.resteasy.core.ExceptionHandler.handleApplicationException(ExceptionHandler.java:76)
at org.jboss.resteasy.core.ExceptionHandler.handleException(ExceptionHandler.java:212)
at org.jboss.resteasy.core.SynchronousDispatcher.writeException(SynchronousDispatcher.java:166)
at org.jboss.resteasy.core.SynchronousDispatcher.invoke(SynchronousDispatcher.java:393)
at org.jboss.resteasy.core.SynchronousDispatcher.invoke(SynchronousDispatcher.java:200)
at org.jboss.resteasy.plugins.server.servlet.ServletContainerDispatcher.service(ServletContainerDispatcher.java:220)
at org.jboss.resteasy.plugins.server.servlet.HttpServletDispatcher.service(HttpServletDispatcher.java:56)
at org.jboss.resteasy.plugins.server.servlet.HttpServletDispatcher.service(HttpServletDispatcher.java:51)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:742)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at wt.licenseusage.licensing.LicenseFilter.doFilter(LicenseFilter.java:47)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at com.ptc.jws.servlet.filter.WsdlServletFilter.doFilter(WsdlServletFilter.java:61)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at com.ptc.core.ui.validation.URLValidationFilter.doFilter(URLValidationFilter.java:85)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at wt.httpgw.filter.WTContextBeanFilter.doWithWtContextBeanHandler(WTContextBeanFilter.java:104)
at wt.httpgw.filter.WTContextBeanFilter.doFilter(WTContextBeanFilter.java:58)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at wt.servlet.CompressionFilter.doFilter(CompressionFilter.java:301)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at wt.servlet.RequestInterrupter.doFilter(RequestInterrupter.java:335)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at wt.servlet.ServletRequestMonitor.doFilter(ServletRequestMonitor.java:1660)
at wt.servlet.ServletRequestMonitorFilter.doFilter(ServletRequestMonitorFilter.java:56)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:199)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:493)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:140)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:81)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:342)
at org.apache.coyote.ajp.AjpProcessor.service(AjpProcessor.java:479)
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66)
at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:806)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1508)
at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:748)
Caused by: java.lang.ArrayIndexOutOfBoundsException: 1
at com.ptc.windchill.connected.plm.restcore.navigate.ConfigurationManager.getConfigByObjectId(ConfigurationManager.java:68)
at com.ptc.windchill.connected.plm.webservice.StructuredWebService.initDescendantBuilder(StructuredWebService.java:1742)
at com.ptc.windchill.connected.plm.webservice.StructuredWebService.buildDescendants(StructuredWebService.java:596)
at com.ptc.windchill.connected.plm.webservice.StructuredWebService.getDescendantsForPartsList(StructuredWebService.java:234)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at org.jboss.resteasy.core.MethodInjectorImpl.invoke(MethodInjectorImpl.java:137)
at org.jboss.resteasy.core.ResourceMethodInvoker.invokeOnTarget(ResourceMethodInvoker.java:296)
at org.jboss.resteasy.core.ResourceMethodInvoker.invoke(ResourceMethodInvoker.java:250)
at org.jboss.resteasy.core.ResourceMethodInvoker.invoke(ResourceMethodInvoker.java:237)
at org.jboss.resteasy.core.SynchronousDispatcher.invoke(SynchronousDispatcher.java:377)
... 46 more

1 REPLY 1

We will need to see the URL for the query that was sent from Navigate. What you see may be a Windchill issue.

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