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Thingworx App upgrade from 8.5 to Thingworx Navigate 9

PreetiGupta
14-Alexandrite

Thingworx App upgrade from 8.5 to Thingworx Navigate 9

We are seeing issues with upgrade of an 8.5 Thingworx Navigate app to Thingworx NAvigate 9. 

Lack of support to Microsoft Edge Legacy and IE is little frustrating. Lot of shop floor users are still using old browsers. 

Is there any workaround to show the app for legacy browser?

Preeti

IE 11 ( App is not displaying at all – Just white screen below)

Edge

Chrome

PreetiGupta_0-1595576704732.jpeg

 

PreetiGupta_1-1595576704738.jpeg

 

 

 

 

PreetiGupta_2-1595576704742.jpeg

 

1 ACCEPTED SOLUTION

Accepted Solutions
slangley
23-Emerald II
(To:PreetiGupta)

Hi @PreetiGupta.

 

There is no workaround for unsupported browsers.  Over time, legacy browser versions become obsolete due to security ramifications, etc. therefore it is not recommended that you continue to use them in your environment. Please refer to the system requirements doc for the browsers/versions we support.

 

Regards.

 

--Sharon

View solution in original post

1 REPLY 1
slangley
23-Emerald II
(To:PreetiGupta)

Hi @PreetiGupta.

 

There is no workaround for unsupported browsers.  Over time, legacy browser versions become obsolete due to security ramifications, etc. therefore it is not recommended that you continue to use them in your environment. Please refer to the system requirements doc for the browsers/versions we support.

 

Regards.

 

--Sharon

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