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Community Tip - Learn all about the Community Ranking System, a fun gamification element of the PTC Community. X

How to transition from free chalk account to commercial account

WT_9660153
2-Guest

How to transition from free chalk account to commercial account

Hi,

We have since purchase a subscription license from a distributor but until now have difficulty in linking or transitioning our account.

Please advise.

 

Thanks

 

Wilmerr

1 ACCEPTED SOLUTION

Accepted Solutions
ytella
17-Peridot
(To:WT_9660153)

Hi Wilmerr,

Could you please provide your chalk account details in a private message. I will look into it and will provide an update.

Thank you!

 

View solution in original post

2 REPLIES 2
ytella
17-Peridot
(To:WT_9660153)

Hi Wilmerr,

Could you please provide your chalk account details in a private message. I will look into it and will provide an update.

Thank you!

 

TMSteffen
5-Regular Member
(To:ytella)

Is there a official process for converting from free account to a subscription? I have a customer that purchase a new a hosted subscription and it will not allow them start a session. Please advise.

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