I can't add more users even if registered users are 26. Why did my license already use 50 users?

[AC_8918918]

I purchased Vuforia chalk "SAS-56303-F" and registered 26 users. When customer try to add more user, it comes error message such as " There is no more seat".

[tmccombie]

hi @AC_8918918 

Can you PM me the email of the administrator for this account? I can take a look. 

[AC_8918918]

Hello,

I sent PM and please check message~

Best regards,