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Not receiving anything for requesting free access to Vuforia Chalk

SOLVED
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Alexandrite

Not receiving anything for requesting free access to Vuforia Chalk

Hi there,

 

I've sent out the form (https://www.ptc.com/en/products/augmented-reality/vuforia-chalk-free-access/get-vuforia-chalk) several times since 24th March. And I've received nothing whatsoever. 

No confirmation, no activation, just nothing.

 

How should I resolve this issue?

Any help would be appreciated. Thanks a lot.

 

ClarK

1 ACCEPTED SOLUTION

Accepted Solutions
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Re: Not receiving anything for requesting free access to Vuforia Chalk

Hi @dsgnrClarK 

 

Please email chalk.now@ptc.com with your information and we will get this sorted out for you. 

View solution in original post

5 REPLIES 5
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Re: Not receiving anything for requesting free access to Vuforia Chalk

Hi @dsgnrClarK 

 

Please email chalk.now@ptc.com with your information and we will get this sorted out for you. 

View solution in original post

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Re: Not receiving anything for requesting free access to Vuforia Chalk

Marked as solved ?

 

Still pending for me

 

PTC support cannot provide my IT dept with the information they require.

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Re: Not receiving anything for requesting free access to Vuforia Chalk

Hi, @StewMorris 

 

I sent mail to chalk.now@ptc.com on 16th April.

And received a reply on 22nd.

For your reference.

 

regards,

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Re: Not receiving anything for requesting free access to Vuforia Chalk

In these difficult times, some allowance must be given for a little bit of a delay.

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Re: Not receiving anything for requesting free access to Vuforia Chalk

Latest News : Issue for us was that Amazon SES mails were being rejected by our email server. PTC use Amazon as part of their infrastructure it appears.

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