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Hi there,
I've sent out the form (https://www.ptc.com/en/products/augmented-reality/vuforia-chalk-free-access/get-vuforia-chalk) several times since 24th March. And I've received nothing whatsoever.
No confirmation, no activation, just nothing.
How should I resolve this issue?
Any help would be appreciated. Thanks a lot.
ClarK
Solved! Go to Solution.
Hi @dsgnrClarK
Please email chalk.now@ptc.com with your information and we will get this sorted out for you.
View solution in original post
Marked as solved ?
Still pending for me
PTC support cannot provide my IT dept with the information they require.
Hi, @StewMorris
I sent mail to chalk.now@ptc.com on 16th April.
And received a reply on 22nd.
For your reference.
regards,
In these difficult times, some allowance must be given for a little bit of a delay.
Latest News : Issue for us was that Amazon SES mails were being rejected by our email server. PTC use Amazon as part of their infrastructure it appears.
