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Vuforia Chalk account issue

ShawnYang
8-Gravel
8-Gravel
‎Apr 15, 2020 04:44 AM
‎Apr 15, 2020 04:44 AM

Vuforia Chalk account issue

We’ve applied for the partner to demonstrate account and successes used it!

But I got a problem that we’re engineer account can’t add to our user's list as below picture:

ShawnYang_1-1586940083622.jpeg

 

 

And Email address is: hathan_chen@solomon.com.tw

Anyone can help me solve this problem?

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tmccombie
21-Topaz I
21-Topaz I
(To:ShawnYang)
‎Apr 15, 2020 01:08 PM
‎Apr 15, 2020 01:08 PM

hi @ShawnYang 

 

We can definitely help! This engineer is most likely in a separate org which is why you cannot add them to yours. Please email us at chalk.now@ptc.com with this information so that we can resolve the issue for you.

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