Vuforia Chalk compatibility for OnePlus 7 Pro
Jul 03, 2020
03:30 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Notify Moderator
Jul 03, 2020
03:30 AM
Vuforia Chalk compatibility for OnePlus 7 Pro
Hi Team,
I am using Vuforia Chalk on OnePlus 7 pro mobilephone and I am getting following error when trying to annotate "Drawing is disabled until user returns to the help menu". Can you please help me in fixing this issue.
Labels:
- Labels:
-
Device Support
1 REPLY 1
Jul 06, 2020
03:24 PM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Notify Moderator
Jul 06, 2020
03:24 PM
The OnePlus 7 Pro is not an officially supported device at this time and may not work with annotations. You can find a full list of supported devices here: https://chalk.vuforia.com/content/vuforia-chalk/en/download-chalk.html
The default setting for unsupported devices is A/V only mode. You can override this setting and try to use annotations by selecting 'Audio-Video with Live Annotations' under the App settings.
We are actively working to expand our Android device support list.
