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Issue changing user roles in Admin Center

Nicole_Holm
6-Contributor

Issue changing user roles in Admin Center

Hello -- I am unable to change a user's role in Vuforia Editor to Administrator (or back to Manager from Administrator) even though I receive the message that the role change has been successful. We currently have six people with the role of Administrator.

1 REPLY 1

I had a similar problem. Just try the Atlas admin center (https://portal.ptc.com/admin/ ) with the same login as in Vuforia's admin center.

(Presales) Senior Technical Consultant @ INNEO Solutions GmbH (Germany)
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