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Image Dimension for Procedure in Vuforia Expert Capture

GO_9986537
5-Regular Member

Image Dimension for Procedure in Vuforia Expert Capture

What is the min and max dimension size being imported into Expert Capture to prevent it from being cut off in the step of the procedure or title slide? @tmccombie 

ACCEPTED SOLUTION

Accepted Solutions

@GO_9986537 Are you experiencing image cut-off issues within Vantage on mobile or View on HoloLens/Realwear devices? Is it possible to share a screenshot of the issue? 

View solution in original post

5 REPLIES 5

@GO_9986537 Are you experiencing image cut-off issues within Vantage on mobile or View on HoloLens/Realwear devices? Is it possible to share a screenshot of the issue? 

GO_9986537
5-Regular Member
(To:tmccombie)

@tmccombie Thanks its already been attended in a PTC case #16338637 

 

Hello, could you please share the resolution? Thanks

Case 16338637 is not accessible for us. We can not see a solution either. It would be nice if you would copy the answer from the case to this thread.

Thank you.

GO_9986537
5-Regular Member
(To:pjahn)

Well we tested the shared images in my Vuforia Editor and I am not able to reproduce the issue, after it the end customer didn't share the recording and after several tries to follow up we didn't receive an answer so the ticket/case was closed without solution. 

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