cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Community Tip - Need help navigating or using the PTC Community? Contact the community team. X

Unable to successfully upload Capture

ksweeney
5-Regular Member
5-Regular Member
‎May 13, 2020 08:34 PM
‎May 13, 2020 08:34 PM

Unable to successfully upload Capture

I have tried to upload multiple captures to the VEC server for editing.  Each time (I've create both small and large captures) I receive a message that 1 file failed to upload.  Eventually the capture appears but the steps are all invalid.  I had this working yesterday, now all uploads fail with the 1 file failed to upload message.  Any ideas on what might be causing this?

Labels:
0 Kudos
Notify Moderator
3 REPLIES 3
ChadCrandell
9-Granite
9-Granite
(To:ksweeney)
‎May 28, 2020 11:25 AM
‎May 28, 2020 11:25 AM

I have not seen this issue.  I would suggest filing a TS ticket and providing your capture to R&D to investigate.

0 Kudos
Notify Moderator
sgreywilson
16-Pearl
16-Pearl
(To:ksweeney)
‎Jul 10, 2020 09:40 AM
‎Jul 10, 2020 09:40 AM

Can you provide a little more detail - Device - Type and version and maybe the capture zip

0 Kudos
Notify Moderator
ksweeney
5-Regular Member
5-Regular Member
(To:sgreywilson)
‎Jul 10, 2020 09:42 AM
‎Jul 10, 2020 09:42 AM

This was a couple of months ago.  The problem has not resurfaced since. 

0 Kudos
Notify Moderator
Top Tags