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Unable to successfully upload Capture

ksweeney
5-Regular Member
5-Regular Member
‎May 13, 2020 08:34 PM
‎May 13, 2020 08:34 PM

Unable to successfully upload Capture

I have tried to upload multiple captures to the VEC server for editing.  Each time (I've create both small and large captures) I receive a message that 1 file failed to upload.  Eventually the capture appears but the steps are all invalid.  I had this working yesterday, now all uploads fail with the 1 file failed to upload message.  Any ideas on what might be causing this?

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3 REPLIES 3
ChadCrandell
12-Amethyst
12-Amethyst
(To:ksweeney)
‎May 28, 2020 11:25 AM
‎May 28, 2020 11:25 AM

I have not seen this issue.  I would suggest filing a TS ticket and providing your capture to R&D to investigate.

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sgreywilson
16-Pearl
16-Pearl
(To:ksweeney)
‎Jul 10, 2020 09:40 AM
‎Jul 10, 2020 09:40 AM

Can you provide a little more detail - Device - Type and version and maybe the capture zip

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ksweeney
5-Regular Member
5-Regular Member
(To:sgreywilson)
‎Jul 10, 2020 09:42 AM
‎Jul 10, 2020 09:42 AM

This was a couple of months ago.  The problem has not resurfaced since. 

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