3D IMAGE are not visible after publishing

[MaF]

Vuforia Studio
When you design a 3D experience I find that one is unable to do the below:
1. 3D IMAGE - these do not behave consistently after the experience has been published - when you view the experience the images are not visible even if the visible property is enables
2. When you toggle the visibility property via JavaScript or Binding this also behaves inconsistently - images are not toggled accordingly

[sdidier]

Hello,

• Do you a simple example Project who shows this problem, please ?

Best regards,

Samuel

[MaF]

Please find attachment.

[dsgnrClarK]

I can't see 3D images with Hololens 1 either.

[Adrian_G.]

Do we have solution for this? I am having the same problem too.

Regards,
Adrian

[ytella]

Hi @adrian_G

Could you please provide the device details (OS, Name , model) that you are using to view the experience. Also, please share the vuforia view app version and view log file to track the issue.

[Adrian_G.]

Hi Ytella,

Good day.
I am making a content for 3D Eyewear.
So I am using Hololens 2.

My studio version is 9.0.4.4996 and the view in my Hololens was up to date. 

To make things simple, I created a new Experience with just 1 JPEG File in it.
When i click Preview, I can see the image I put in the middle of the experience.
But when I use my Hololens 2, even just projecting the Image without any JS. bindings or whatsoever, I can't see it.


Thanks,
Adrian

[ytella]

@Adrian_G. Is it possible to share the project file with me? Also, please share the view log file to track the issue.