Are there any known issues running Vuforia Studio on Apple Silicon (M4)

[pjahn]

Hello community,

I wonder if Vuforia Studio is supported on Apple hardware (for example a MAC mini) with an M4 CPU. Are there any known issues?

Thank you.

[RolandRaytchev]

Hello @pjahn ,

the issue was reported to PTC R&D as Jira Ticket /Request VTS-2348. There seem that the team is trying to reproduce that - the first step to find such configuration for the test.

They asked when somebody who has the  platform to provide that info:

can you ask a customer who has that platform to start Studio from Terminal and send us any error log they might get?

open "/Applications/Vuforia Studio.app"

thanks, BR

[pjahn]

Every time when the user tries to start Studio only one line is added to the log:

[pjahn]

Documentation about supported MacOS version is confusing:

Screenshot taken from https://support.ptc.com/help/vuforia/studio/en/#page/Studio_Help_Center%2Fcommon%2FStudioSupportReq.html%23 :

Screenshot taken from https://support.ptc.com/help/vuforia/studio/en/#page/Studio_Help_Center%2Fsupported_devices.html%23 :

[RolandRaytchev]

to the Jira ticket reported to that issue: VTS-2348

Feedback from development:

PTC has not ported Vuforia Studio to the ARM architecture /not yet/ Planed is implmentation in future release . For this a new STUD ticket should be created from R&D. Currently the STUD ticket is not available yet 
//=============

Current workaround is to install and use Rosetta on that Plattform: (info from dev about the steps)

1. dev team is running macOS Sequoia 15.4 and it has been thoroughly tested with it.
2. To work Please make sure that the customer Rosetta on their machine.
3. How to install Rosseta 2 on app open: If you need to install Rosetta on Mac - Apple Support
   How to install it via Terminal: softwareupdate --install-rosetta

[RolandRaytchev]

So found that now a development ticket STUD-10334 is reported as Enchantement and is addressed to the  Vuforia development team. The current status of the ticket  is under development