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Button don't get back to the position

barbosa21
4-Participant

Button don't get back to the position

Hey everyone, i'm trying to develop an experience with Vuforia Studio and i'm getting problems using it in Vuforia View with my iPad Pro. In the image ok-notok.png you can se my ok and not ok button, and the 'OK' button works fine but the 'Not OK' button opens the text field so i can write what is wrong in my inspection. In the image bug.png you can see that the buttons and the step count don't get back to postion, just in my iPad Pro, on my android smartphone works well. So, someone could help me?

1 REPLY 1
sdidier
17-Peridot
(To:barbosa21)

Hello Barbosa21,

 

The first step to investigate a such issue (specific to a platform) is to collect log file of Vuforia View.

Please see this article for more details about to collect it :

https://www.ptc.com/en/support/article/CS283816

 

Inside it, we might found an error who can explain this problem.

 

Best regards,

Samuel

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