Camera issue

[RI_11033164]

I'm using vuforia and unity(2022.3.16)  together to do my final year project. when in play mode, the application works however, after i've built the app, installed it on an android phone and given camera access, the screen is black. I can see on the top right corner there's a button I added to the canvas so I'm pretty sure the issue is with the camera. Please help as I do not understand where I went wrong. 

[VladimirN · Accepted solution]

Take a look:

• "Android black screen AR camera": https://developer.vuforia.com/forum/android/android-black-screen-ar-camera 
• "Camera not working when app installed on mobile": https://developer.vuforia.com/forum/issues-and-bugs/camera-not-working-when-app-installed-mobile 
• "Androd Sample app showing black screen instead of camera": https://developer.vuforia.com/forum/android/androd-sample-app-showing-black-screen-instead-camera 

[RI_11033164]

Thank you for the links. I appreciate it

[RolandRaytchev]

Hi @RI_11033164 ,

this communty is for Vuforia Stuido / but also ,Vuforia Editor/Capture and Chalk /the other vuforia  groups. Here are Engine issue are  no really handled  here(only in case that it is related to Vuforia Studio) So that when you have an Unity application on Android then it is betther to use as @VladimirN mentioned the Vuforia Dev forums to ask/ report a question:

Community Forums | Engine Developer Portal (vuforia.com)

So you can try here to use  possibly the :

https://developer.vuforia.com/forum/device-and-platform-discussions/unity-development

https://developer.vuforia.com/forum/device-platform-discussions/mobile-devices

or https://developer.vuforia.com/forum/community-feedback/devices-and-hardware

Depending on that if you thing that this is more related to code or to device e.g. camera driver etc.

To be able to ask a question in the Vuforia Forum you need to register there which is free of charge: https://developer.vuforia.com/vui/auth/register

[RI_11033164]

Thank you very much. I'm new here so I did not know that. I appreciate it

[JS_12233575]

Hello, I am also creating my final project with Vuforia and encountered the same problem. May I ask how you fixed it? 

[RolandRaytchev]

refer to https://community.ptc.com/t5/Vuforia-Studio/Camera-issue/td-p/945238