cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Showing results for 
Search instead for 
Did you mean: 

Can't start new installed Vuforia Studio.

Highlighted
Garnet

Can't start new installed Vuforia Studio.

Hi,

I was trying to install the newest version Vuforia Studio on different OS, include win10 and win2012. After installation complete, it report an error when I started the application. Below is the snapshot.

StudioStartError.png

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

I checked EventViewer and found the records.

Faulting application name: Studio.exe, version: 8.5.10.4682, time stamp: 0x5efcda9d
Faulting module name: KERNELBASE.dll, version: 6.3.9600.17415, time stamp: 0x54504ade
Exception code: 0xe0434352
Fault offset: 0x00014598
Faulting process id: 0xda4
Faulting application start time: 0x01d66a2264f4799b
Faulting application path: C:\Users\Administrator\AppData\Local\Apps\2.0\4G39KLX1.LL8\QPDET4PP.TP6\vufo..udio_1d51db42fb2c5562_0008.0005_4a7941ef1c4fd9f4\Studio.exe
Faulting module path: C:\Windows\SYSTEM32\KERNELBASE.dll
Report Id: a2af58aa-d615-11ea-80b8-000c297496c5
Faulting package full name:
Faulting package-relative application ID:

 

I don't know what caused this issue and how can I resolve it.

Please advise.

 

Thanks in advanced.

1 REPLY 1
Highlighted

Re: Can't start new installed Vuforia Studio.

@WangZhen  Refer to steps outlined on knowledge base article

 

 

Announcements
Join an
AR Working Group!

Topics available:
AR/VR for Data Optimization AR/VR for Security and Control AR/VR for Inspection