I was trying to install the newest version Vuforia Studio on different OS, include win10 and win2012. After installation complete, it report an error when I started the application. Below is the snapshot.
I checked EventViewer and found the records.
Faulting application name: Studio.exe, version: 22.214.171.12482, time stamp: 0x5efcda9dFaulting module name: KERNELBASE.dll, version: 6.3.9600.17415, time stamp: 0x54504adeException code: 0xe0434352Fault offset: 0x00014598Faulting process id: 0xda4Faulting application start time: 0x01d66a2264f4799bFaulting application path: C:\Users\Administrator\AppData\Local\Apps\2.0\4G39KLX1.LL8\QPDET4PP.TP6\vufo..udio_1d51db42fb2c5562_0008.0005_4a7941ef1c4fd9f4\Studio.exeFaulting module path: C:\Windows\SYSTEM32\KERNELBASE.dllReport Id: a2af58aa-d615-11ea-80b8-000c297496c5Faulting package full name: Faulting package-relative application ID:
I don't know what caused this issue and how can I resolve it.
Thanks in advanced.
@WangZhen Refer to steps outlined on knowledge base article