Can't validate or publish because of authentification failure
I am Trying to publish an AR experience but i am asked to provide username and password, i am assuming that these are my PTC account crediantials, but it seems not to succeed. !it only keeps asking for them again and again. My Experience Server URL : https://gqsqkvyi.studio-trial.thingworx.io
here is a screenshot for the problem and my settings.
Re: Can't validate or publish because of authentification failure
Yes, you should be using the same PTC credentials you used to sign up for the trial. By chance, does your password have the special character ':' in it? This is known to cause issues with authentication. Please see this KB article on how to change your PTC password: https://www.ptc.com/en/support/article?n=CS49188