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Cannot connect to Thingworx Composer

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Cannot connect to Thingworx Composer

The following message is being displayed when I try to open Thingworx Composer:

Error connecting to the ThingWorx server.

When I try to 'Publish' apps through Thingworx Studio, I get the following error message:

Internal Server Error

The log shows this:

[08/28/2017 08:45:32]  [0mGET /%7B%7B::projectType.imgPath%7D%7D  [32m200  [0m20.991 ms - 2201 [0m

[08/28/2017 08:45:32]  [0mGET /%7B%7B::view.imgPath%7D%7D  [32m200  [0m4.629 ms - 2201 [0m

[08/28/2017 08:45:32]  [0mGET /%7B%7BviewType.imgPath%7D%7D  [32m200  [0m1.765 ms - 2201 [0m

[08/28/2017 08:45:32]  [0mGET /images/%7B%7B::w.name%7D%7D.png  [32m200  [0m1.144 ms - 2201 [0m

[08/28/2017 08:45:34] error: [twx-studio:proxy] Proxy error { Error: getaddrinfo ENOTFOUND dz4khvj2.pp.vuforia.io dz4khvj2.pp.vuforia.io:443

[08/28/2017 08:45:34]     at errnoException (dns.js:28:10)

[08/28/2017 08:45:34]     at GetAddrInfoReqWrap.onlookup [as oncomplete] (dns.js:76:26)

[08/28/2017 08:45:34]   code: 'ENOTFOUND',

[08/28/2017 08:45:34]   errno: 'ENOTFOUND',

[08/28/2017 08:45:34]   syscall: 'getaddrinfo',

[08/28/2017 08:45:34]   hostname: 'dz4khvj2.pp.vuforia.io',

[08/28/2017 08:45:34]   host: 'dz4khvj2.pp.vuforia.io',

[08/28/2017 08:45:34]   port: 443 } null 200

[08/28/2017 08:45:34] error: [twx-studio:proxy] twx server proxy error...

[08/28/2017 08:45:34] error: [twx-studio:proxy]  Error: getaddrinfo ENOTFOUND dz4khvj2.pp.vuforia.io dz4khvj2.pp.vuforia.io:443

[08/28/2017 08:45:34]     at errnoException (dns.js:28:10)

[08/28/2017 08:45:34]     at GetAddrInfoReqWrap.onlookup [as oncomplete] (dns.js:76:26)

[08/28/2017 08:45:34]  [0mGET /thingworx/Composer  [31m500  [0m117.093 ms - - [0m

Can anyone please help me fix this?

1 REPLY 1

Re: Cannot connect to Thingworx Composer

Hej,

Can you please fix your proxy on your network to allow access to the URL mentioned in the log file? This will help.

martin

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