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Cannot install ThingWorx Studio on Windows 7 Ultimate x64

VladimaKR
4-Participant

Cannot install ThingWorx Studio on Windows 7 Ultimate x64

Cannot install ThingWorx Studio. I start setup.exe, click "Run" and  after ~10-15 sec. I see the following error message "An error occuired attempting to install ThingworxMobileBuilderApp.   An error occurred trying to download

'https://studio-download.vuforia.io/downloads/ThingworxMobileBuilderApp.application'.".

For details it was recommended to see setup log file  install.log. Any Idea for solving this problem

= = = = = = = = =Log file= = = = = = = = =

The following properties have been set:
Property: [AdminUser] = true {boolean}
Property: [InstallMode] = HomeSite {string}
Property: [NTProductType] = 1 {int}
Property: [ProcessorArchitecture] = AMD64 {string}
Property: [VersionNT] = 6.1.1 {version}
Running checks for package 'Microsoft .NET Framework 4.5.2 (x86 and x64)', phase BuildList
Reading value 'Release' of registry key 'HKLM\Software\Microsoft\NET Framework Setup\NDP\v4\Full'
Read integer value 461310
Setting value '461310 {int}' for property 'DotNet45Full_Release'
Reading value 'v4' of registry key 'HKLM\SOFTWARE\Microsoft\NET Framework Setup\OS Integration'
Unable to read registry value
Not setting value for property 'DotNet45Full_OSIntegrated'
The following properties have been set for package 'Microsoft .NET Framework 4.5.2 (x86 and x64)':
Property: [DotNet45Full_Release] = 461310 {int}
Running checks for command 'DotNetFX452\NDP452-KB2901907-x86-x64-AllOS-ENU.exe'
Result of running operator 'ValueEqualTo' on property 'InstallMode' and value 'HomeSite': true
Result of checks for command 'DotNetFX452\NDP452-KB2901907-x86-x64-AllOS-ENU.exe' is 'Bypass'
Running checks for command 'DotNetFX452\NDP452-KB2901907-x86-x64-AllOS-ENU.exe'
Result of running operator 'ValueEqualTo' on property 'InstallMode' and value 'HomeSite': true
Result of checks for command 'DotNetFX452\NDP452-KB2901907-x86-x64-AllOS-ENU.exe' is 'Bypass'
Running checks for command 'DotNetFX452\NDP452-KB2901954-Web.exe'
Result of running operator 'ValueNotEqualTo' on property 'InstallMode' and value 'HomeSite': false
Result of running operator 'ValueGreaterThanEqualTo' on property 'DotNet45Full_Release' and value '379893': true
Result of checks for command 'DotNetFX452\NDP452-KB2901954-Web.exe' is 'Bypass'
Running checks for command 'DotNetFX452\NDP452-KB2901954-Web.exe'
Result of running operator 'ValueNotEqualTo' on property 'InstallMode' and value 'HomeSite': false
Result of running operator 'ValueGreaterThanEqualTo' on property 'DotNet45Full_Release' and value '379893': true
Result of checks for command 'DotNetFX452\NDP452-KB2901954-Web.exe' is 'Bypass'
'Microsoft .NET Framework 4.5.2 (x86 and x64)' RunCheck result: No Install Needed
Launching Application.
URLDownloadToCacheFile failed with HRESULT '-2146697211'
Error: An error occurred trying to download 'https://studio-download.vuforia.io/downloads/ThingworxMobileBuilderApp.application'.

= = = = = = = = = = = = = = = = = = = = = = = = = =

1 ACCEPTED SOLUTION

Accepted Solutions
VladimaKR
4-Participant
(To:VladimaKR)

The solution : after receiving error message " An error occuired attempting to install ThingworxMobileBuilderApp" I download application

https://studio-download.vuforia.io/downloads/ThingworxMobileBuilderApp.application

(important: https instead of http)  and then start it. And installation of ThingWorxStudio was made after that.

View solution in original post

2 REPLIES 2
ytella
17-Peridot
(To:VladimaKR)

Hi @VladimaKR,

 

Please review the steps given in the below article for the error :URLDownloadToCacheFile failed with HRESULT '-2146697211 and let us know if it helped to resolve the issue.

 

Article: URLDownloadToCacheFile error

 

Hope this helps!

VladimaKR
4-Participant
(To:VladimaKR)

The solution : after receiving error message " An error occuired attempting to install ThingworxMobileBuilderApp" I download application

https://studio-download.vuforia.io/downloads/ThingworxMobileBuilderApp.application

(important: https instead of http)  and then start it. And installation of ThingWorxStudio was made after that.

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