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Cannot start thingworx Studio 8.1.3

kjoono
12-Amethyst

Cannot start thingworx Studio 8.1.3

Hi,

I have install thingworx studio 8.1.3.

However Thingworx Studio cannot be started.

How can I do ?

Below is detail log.

ERROR SUMMARY

Below is a summary of the errors, details of these errors are listed later in the log.

* Activation of D:\Users\kjoono\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\PTC Inc\ThingWorx Studio.appref-ms| resulted in exception. Following failure messages were detected:

+ Activation failed.

+ Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))

...

ERROR DETAILS

Following errors were detected during this operation.

* [2018-01-27 오후 12:18:46] System.Deployment.Application.DeploymentException (Activation)

- Activation failed.

- Source: System.Deployment

- Stack trace:

at System.Deployment.Application.ComponentStore.ActivateApplication(DefinitionAppId appId, String activationParameter, Boolean useActivationParameter)

at System.Deployment.Application.SubscriptionStore.ActivateApplication(DefinitionAppId appId, String activationParameter, Boolean useActivationParameter)

at System.Deployment.Application.ApplicationActivator.Activate(DefinitionAppId appId, AssemblyManifest appManifest, String activationParameter, Boolean useActivationParameter)

at System.Deployment.Application.ApplicationActivator.ProcessOrFollowShortcut(String shortcutFile, String& errorPageUrl, TempFile& deployFile)

at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivation(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)

at System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state)

--- Inner Exception ---

System.UnauthorizedAccessException

- Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))

- Source: System.Deployment

- Stack trace:

at System.Deployment.Application.NativeMethods.CorLaunchApplication(UInt32 hostType, String applicationFullName, Int32 manifestPathsCount, String[] manifestPaths, Int32 activationDataCount, String[] activationData, PROCESS_INFORMATION processInformation)

at System.Deployment.Application.ComponentStore.ActivateApplication(DefinitionAppId appId, String activationParameter, Boolean useActivationParameter)

COMPONENT STORE TRANSACTION DETAILS

No transaction information is available.

1 REPLY 1
dupatel
19-Tanzanite
(To:kjoono)

Joon O Kim​: Could you please try deleting the files under <user home>\AppData\Local\Apps\2.0\ and re-install the studio .exe file.

Do Run as Administrator when launching the Studio application.

-Durgesh

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