Hi @lthardiman ,
Could you please try the ‘Portal Login’ to auto-retrieve the Experience Service URL. Please see the below steps to configure ‘Portal Login’ with the registered credentials:
- From Vuforia Studio toolbar, click the menu and select Portal Login
- The ‘Configure Vuforia Studio’ window appears as shown below:
- Enter your PTC username/password and click configure.
Upon successful configuration, studio will auto-retrieve the Experience Service URL and ThingMarks.
Please let us know if you have any questions or issues.