Error Configure Vuforia Studio

[MS_Santos]

I installed my server, THINGWORX FOUNDATION it and Vuforia Studio are communicating, when I try to make a publication it does not leave and asks to connect to do this and the following error appears

[Jimwang]

Can you use the same account/password to login your Thingworx server?

What is the error in your Vuforia Experience console during the publish?

[MS_Santos]

It was not, I tried to use the same and not connect

[MS_Santos]

When I try to publish the ThingMarck is not appearing, but my connection is as follows in print

[Jimwang]

In Erro3.png, it appears you don't set the DomainID:InstanceID in the ThingMark field, eg: 504:1. If you are using ThingMark, it is required, otherwise, you can select Not use Thingmark in the "ThingMark Association" field.

According erro4.png, it seems that you can pass the authentication successfully. If it still fail, attach the complete Vuforia Studio log file and the message in Vuforia Experience Services console.

[MS_Santos]

How do I do this configuration? DomainID:InstanceID in the ThingMark field, eg: 504:1.

[sdidier]

Hello Santos,

Normally, this menu in Vuforia Studio should be used anymore.
It is just to connect to trial instances who are decommissioned now.
More details in this article :
https://www.ptc.com/en/support/article/cs364592
and in this thread :
https://community.ptc.com/t5/Vuforia-Studio/The-Vuforia-Studio-Free-Trial-is-Retiring/td-p/789775

I guess that the Vuforia Experience Service installed is an on-premise one due to URL format.
About the ThingMarks, they are provided by PTC.
More details in this article :
https://www.ptc.com/en/support/article/cs256044

Best regards,
Samuel